Conveying Enthusiasm


Motivating and objective-oriented communication in order to ensure the company's future

Target group

People who are measured on the strength and expressiveness of the spoken word


  • Importance of attitude to communication in general
  • Prerequisites for motivating and objective-oriented communication
    • Personal visions as source of energy
    • Positive attitude to people and situations
    • Negotiating as equals
    • Personal influence
    • Inspiring presentations
    • Effective use of telephone
    • Objective-oriented moderation
  • Recognising and building on strengths
  • Expanding levels of personal relations
  • Ground rules for discussion management
  • Active listening and recognising signals of my discussion partner
  • Dealing with conflicts


  • Practice-oriented intensive training
  • Exercises, role plays, to cover the above-mentioned content
  • Analysis and coaching on current practical situations
  • Transfer from theory into practice by setting objectives and participants' practice reports
  • Personal action plan and implementation
  • Development of best practice procedures


The gustavkäser Learning Journey



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