Communication
Conveying Enthusiasm

Objective

Motivating and objective-oriented communication in order to ensure the company's future

Target group

People who are measured on the strength and expressiveness of the spoken word

Content

• Importance of attitude to communication in general
• Prerequisites for motivating and objective-oriented communication
  • Personal visions as source of energy
  • Positive attitude to people and situations
  • Negotiating as equals
  • Personal influence
  • Inspiring presentations
  • Effective use of telephone
  • Objective-oriented moderation
• Recognising and building on strengths
• Expanding levels of personal relations
• Ground rules for discussion management
• Active listening and recognising signals of my discussion partner
• Dealing with conflicts

Didactics

• Practice-oriented intensive training
• Exercises, role plays, to cover the above-mentioned content
• Analysis and coaching on current practical situations
• Transfer from theory into practice by setting objectives and participants' practice reports
• Personal action plan and implementation
• Development of best practice procedures

 

The gustavkäser Learning Journey